Make operations work before growth makes them harder.
Socium Ops helps scaling technology and service businesses eliminate cost leakage, stabilise delivery and implement operational change.
Selected results from Devan's operational career
Where we intervene
Fix the operating system behind the business.
Focused engagements for organisations that need senior operational capability without adding permanent overhead.
Cost & efficiency
Expose hidden cost drivers, remove process friction and realign resources without destabilising delivery.
Operational change
Turn critical initiatives into controlled, executable programmes that teams can adopt and sustain.
Systems & workflow
Select and implement the right tooling while protecting the workflows and controls that already work.
Practical AI enablement
Identify high-value use cases and embed AI into existing operations with measurable impact and control.
Case studies
Selected work delivered before founding Socium Ops.
These examples are drawn from Devan's in-house operations and delivery leadership roles. They show the kind of problems Socium Ops is built to solve.
AI delivery operations
Reducing overhead without weakening delivery.
Rapid growth had created a costly leadership structure, blurred accountability and made delivery harder to control.
Devan redesigned roles, governance, performance controls and management capacity, then supported a phased implementation.
Large-scale service delivery
Bringing overtime spend under control.
Unstructured overtime approvals and uneven coverage were increasing cost without reliably improving operational resilience.
Devan introduced an approval process, workforce-planning framework, coverage redesign and reporting governance.
Founder-led consulting
Senior operational judgment. Direct implementation.
Socium Ops is led by Devan Akkus, an operations and delivery consultant with a decade of experience across SaaS, FinTech, AI-adjacent and service-delivery environments.
The Socium Ops approach is designed to leave operations clearer, leaner and more resilient, not to produce recommendations that sit on a shelf.
About Devan and Socium OpsStart with a focused conversation